WhatsApp
0
Namepart Logo
Privacy & Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Namepart services.

Last Updated: December 2024
GDPR Compliant
1. Information We Collect

We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties. This helps us provide, maintain, and improve our services.

Personal Information:

  • • Name and contact information
  • • Billing and payment details
  • • Account credentials
  • • Customer service communications
  • • Domain registration information

Technical Information:

  • • IP addresses and device information
  • • Browser type and version
  • • Usage data and analytics
  • • Server logs and performance data
  • • Cookies and tracking technologies
2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, and ensure security and compliance.

Service Provision

Provide and maintain hosting services, domain registration, and technical support.

Account Management

Create and manage your account, process payments, and handle billing.

Communication

Send service updates, security alerts, and respond to your inquiries.

Security & Compliance

Monitor for fraud, abuse, and security threats to protect our services and users.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information in the following circumstances:

Service Providers:

We share information with trusted third parties who help us operate our services, such as payment processors, data centers, and technical support providers.

Legal Compliance:

We may disclose information when required by law, court order, or government request, or to protect our rights and the safety of our users.

Domain Registration:

Domain registration information may be shared with relevant registries and made available in public WHOIS databases as required by ICANN policies.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmission is encrypted using SSL/TLS protocols.

Access Controls

Strict access controls limit who can view your information.

Secure Storage

Data is stored in secure, monitored data centers.

Monitoring

Continuous monitoring for security threats and breaches.

5. Your Rights and Choices

You have certain rights regarding your personal information. Depending on your location, these may include rights under GDPR, CCPA, and other privacy laws.

Access and Portability

Request a copy of your personal information and data portability.

Correction and Updates

Correct or update your personal information in your account settings.

Deletion

Request deletion of your personal information, subject to legal and contractual obligations.

Processing Restrictions

Object to or restrict certain types of data processing.

Exercise Your Rights:

Contact us at privacy@namepart.com to exercise any of these rights or for questions about your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how you use our website to improve it.

Marketing Cookies

Used to provide relevant advertising and content.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention Periods:

  • • Active account data: Retained while account is active
  • • Billing records: 7 years after last transaction
  • • Support communications: 3 years after resolution
  • • Server logs: 90 days for security and performance
  • • Marketing data: Until you opt out or withdraw consent
8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Transfer Safeguards:

  • • Adequacy decisions by relevant authorities
  • • Standard contractual clauses approved by authorities
  • • Binding corporate rules and certification schemes
  • • Your explicit consent where required
9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

privacy@namepart.com

dpo@namepart.com (EU inquiries)

Phone Support

+880 9644445555

Privacy inquiries welcome

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, where required, by email or other means.

Stay Informed:

We recommend reviewing this policy periodically. Continued use after changes constitutes acceptance.

This Privacy Policy is effective as of December 2024 and applies to all Namepart services and users.